Our troubleshooting service can be used to diagnose and fix problems, improve performance, or recover from a disaster. We can also provide recommendations if an immediate fix is not required, e.g. where significant expenditure is required to improve a system.
As members of the Microsoft partner network, we have access to a wide range of Microsoft support services that are unavailable to the public. This allows us to escalate problems quickly to the product teams and the wider partner community. Together with our years of experience across many industries with Microsoft products, we are confident in our abilities to solve even the most complicated of problems.
In addition to troubleshooting individual server systems, we can provide a level of troubleshooting that also encompasses the application services provided by the servers. This can be useful for applications suffering from poor performance and availability. In order for us to help, these applications would need to be:
To details of how to engage us in troubleshooting, please see this page.
For fixed length work with a fixed price. Fulfilling business analysis and project management duties, preparing a specification and delivering within a given timeframe. Read more...
Working to an Hourly / Daily rate on shorter engagements (e.g. installations, troubleshooting). Read more...
Pay per incident (break / fix support only) or pay fixed monthly rate for reduced rates and prioritised/proactive support. Can include software licensing and hosted services. Read more...
Perhaps none of the above suit you. We're happy to negotiate working terms per project and per client.
T: 01604 797979F: 01604 797970
Contact us and we will be in touch.