Citric's infrastructure support service is designed for small to medium sized businesses with little or no in-house IT resources. It is designed to be proactive rather than reactive - a series of regular health checks combined with automation of processes such as backup and patching. Together with remote access and alert monitoring, we can ensure your IT infrastructure remains problem free.
Our support desk is also available for day-to-day IT administration tasks:
Our infrastructure support service is available with all new Small Business Server installations we have performed and on existing installations we have health checked. The only requirement is that the server is permanently connected to the internet through a firewall that allows our support engineers remote access.
For fixed length work with a fixed price. Fulfilling business analysis and project management duties, preparing a specification and delivering within a given timeframe. Read more...
Working to an Hourly / Daily rate on shorter engagements (e.g. installations, troubleshooting). Read more...
Pay per incident (break / fix support only) or pay fixed monthly rate for reduced rates and prioritised/proactive support. Can include software licensing and hosted services. Read more...
Perhaps none of the above suit you. We're happy to negotiate working terms per project and per client.
T: 01604 797979F: 01604 797970
Contact us and we will be in touch.